The company policy is to conform to the requirements of the Code of Practice BS 7499.
Basic Training – All new staff undergo a minimum two day ‘in house' prior to being rostered to Assignment, the course covers a variety of areas from:
ISPS – 5 modules
Manual Handling – video
Health and Safety - video
Fire Training – presentations on the use of fire equipment, fire alarms, muster points and video
Basic Duties – presentations on filling in incident reports correctly, DOB Book, Filing, C.C.T.V. Monitoring, law, Access Control
Patrolling
Communications – presentations on use of radios, using a switchboard
Customer Care
Security Awareness – presentations are given on Bomb Threats and Improvised Explosive Devices together with instruction in techniques for recording Suspicious Persons and Vehicles.
Search Procedures – video
Emergency First Aid – if required, training to ‘Appointed Person' level is given, and this may later be extended to a ‘First Aid at Work' qualification.
High Risk Conflict – presentation and scenario (role playing)
Management Training – staff attend appropriate courses to ensure a balanced level of skills is maintained.