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HDS Securities is highly focussed on ensuring the very best in Quality standards are met. Our operating philosophy and quality assurance can be viewed below:
HDS Securities Operating Philosophy:
We consider
our mission is...
‘to grow without compromising our quality of service delivery,
by putting our customers first and looking after the welfare and development
of our staff' and developing all business opportunities through quality
and service.
HDS Securities believes in ‘hands on' management at a local level. Directors, Managers and Supervisors have considerable personal experience in commercial, industrial and service environments. Our security teams operate under locally based direction, a system that ensures that they are well motivated and closely supervised.
All operatives are backed by an effective communication system. Each individual Officer has access to support and advice from Management and Supervisory staff throughout the 24-hour period from Help Desk / Control Room located at the Port of Tilbury.
This policy, plus personal integrity, thorough training and emphasis on smart appearance, creates a security team in which our clients can reliably place their trust.
HDS Security
Officers are carefully chosen for their potential tact, patience,
and communication skills, they are trained to be alert and responsible.
Many of our staff have experience in the Armed Forces or Public Service.
They are, of course, fully vetted to BS 7858.
Quality Assurance
HDS Securities is dedicated to the principles of Quality Assurance and Control as embodied in ISO 9001:2008 Quality Management System and BS 7499, the British Standard for Security.
Quality
Assurance is maintained by:
Continual supervisory and management assessment of the performance of
each individual Officer
Constant liaison with the client for an objective view, and by a;
Continually upgrading our training, administrative and operational systems.
HDS Securities outsource its vetting to Link Personnel Screening to ensure all our staff are vetted to the British Standards.
For a
complete breakdown of Quality procedures carried out by HDS Securities
and its clients, please contact HDS for an appointment.
